There are a few ways your client can client add a bank account. The easiest way is for a client to follow the below steps:
1.) Login to their Wealthsimple profile
2.) Select their name in the top right hand corner > "Settings" > "Banks & Apps"
3.) The client will be able to select which institution they bank with and can input their online banking details
We then link their selected bank account via Plaid.
Please note, if your client is linking a joint bank account and they are not the primary account holder, they will need to provide an additional document as proof they are an account owner. Also, advisors are unable to use Plaid to link a client's bank account since it requires the client's log-in credentials.
Advisors and clients can also link their bank account manually by entering their banking details and uploading one of the following documents: void cheque, full bank statement in electronic PDF form, or direct deposit form in electronic PDF form. They can add their bank account manually by following the above steps and selecting "No thanks, I would prefer to link my bank manually". As an advisor, you also have the ability to add a clients bank account manually.